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Hello, good morning! Am from fleet department of BARAKA CORPORATION, MC 995443 So the thing is we did fixed our truck 7777 in Transteck, Inc. Freightliner/Western Star of New Stanton 271 Central Road Tarrs, PA 15688 724-204-**** Fax: 724-696-**** and 4/16/2021 they said to us that truck is ready for pick up, everything is ok, so we did it and after 40 miles away, he broke again, and then he was towed by MCGANN & CHESTER, LLC. 700 HARGROVE STREET PITTSBURGH, PA 15226 412-381-**** this guys, so i would like to ask you as a freightliner who fixed our truck reimberse for not complete fixing it. please reimburse for the towing!!! $875.00 this amount i can totally provide you all invoices as well.
Newmar RV needs to know the service we have required from Freightliner had not been met. Our RV had to be taken to Freightliner-Houston May 9 due to some very serious electrical issues (Transmission Comm. Fail). We were told 3 weeks ago that our problem had to be elevated to 2nd level at the Freightliner Corp. office. We never heard one word if that issue was Ever elevated or not. After several inquiries and no response and then visiting Freightliner-Houston June 20, we still were not sure if the Tier 2 Level had been contacted or not. I called Newmar June 21 and they connected me with Freightliner and I was told by Freightliner then that a part/module had been ordered June 20. That's 6 weeks. Newmar needs to know who they are dealing with because it certainly appears that Freightliner is dragging their feet on customer service. My name is Jamey Davis. The Freightliner reference # is 6463-either (4) 926.
Deer Park, Texas
Reason of review
Poor customer service
Deliver product or service ordered
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